Customer Experience Analytics – interviewed on a radio show?
Don’t you always wonder what it must be like to be interviewed on a great radio show? Well, I did.
But then I was honored this week to be interviewed on the Digital Experience Masterminds podcast series by my good friend Wil.
Check out the interview, but even more importantly, check out all the great thought leaders and practitioners that Wil has interviewed in this series. There is nothing like hearing directly from practitioners about how they lead their companies in creating great customer experiences.