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Category: targeting

Online to Offline cross-sales in retail banking

(This post is part of a series on the state of multichannel metrics today, one year after the book came out.) The previous post focused on a travel company that listens to their customers’ online behavior so to get their …

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Online to Offline Cross-sales in the Travel Industry

(This post is part of a series on the state of multichannel metrics today, one year after the book came out.) The previous posts focused on companies accelerating conversions from online to offline. Here now comes an example of cross- …

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Online to Offline conversion – A real estate web site

(This post is part of a series on the state of multichannel metrics today, one year after the book came out.) The previous post examined a B2B example of integrating web analytics into predictive analytics and the data warehouse for …

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Online to Offline Conversions – A modern example from National Instruments

(This post is part of a series on the state of multichannel metrics today, one year after the book came out.) The previous post paid homage to the original innovators behind the online-to-offline conversion improvement idea, namely the automobile industry. …

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Online to Offline Conversions

(This post is part of a series on the state of multichannel metrics today, one year after the book came out.) Believe it or not, one of the downsides of the WWW is that it can actually produce too many …

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Replay of May 19th Webcast with Kevin Hillstrom and Jim Novo

If you missed the May 19 WAA Webcast with Kevin Hillstrom and Jim Novo, you can replay it any time on demand. By the way, do you think it will be 5 or more like 10 years before all TV …

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May 19th: Webcast with Kevin Hillstrom and Jim Novo

Ask anyone in the know about blogs around “multichannel marketing”, and you will be immediately referred to: Kevin Hillstrom Jim Novo So, mark your calendar now! The first ever webcast featuring both Kevin Hillstrom and Jim Novo and, ahm…, me, …

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Competing of Data … for Competing on Analytics

For those about to compete on analytics – I salute you! The reference to ACDC isn’t unfounded. After all … data rocks! If you want to create competitive advantage for your company by using analytics more cleverly than your competitors, …

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Why it should be "target & test", not "test & target"

Here is a small nugget from the Feb 5th Webinar with Josh Manion and Bryan Eisenberg. I touched on this in my little intro during the webcast because it is the source of a fascinating disagreement. It is also in the …

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It’s a Predictable World! (Save 15% on the Predictive Analytics World conference)

These are great times for friends of business analytics. There are many telltale signs that after all these years, business analytics are still a rising star. Especially so, when it comes to advanced analytics such as predictive modeling. Analytics, Superstar …

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