↓ Skip to Main Content
Experience Analytics Live & Multichannel Metrics

Main Navigation

  • HOME
  • BOOKS
    • Customer Experience Analytics
      • Case Studies
      • Figures
    • Multichannel Marketing Metrics
  • Agent Analytics
  • Self-Assessment Tool
  • BLOG
  • About Akin
    • Contact
    • Keynotes & Workshops

Tag: Freshdirect

To web 2.0 or not to web 2.0 – part II

A few weeks ago I posted the first part of some (unsolicited) advice to the online grocery Freshdirect.com as to whether they would be well advised to invest into social media for their site. If you read that post, you …

To web 2.0 or not to web 2.0 – part II Read more »

Should You Invest in Social Media For Your Web Site?

In this little story, you can put yourself in the driver seat of a real eCommerce business. And think through whether it makes sense for this business to invest into web 2.0 style, social media capabilities for its web site. …

Should You Invest in Social Media For Your Web Site? Read more »

Copyright © 2026 Experience Analytics, Live | Powered by Responsive Theme
Top