& Multichannel Metrics
Bob Thompson has created something unique with CustomerThink, Inc, namely a forum for thought leadership on customer centricity. CustomerThink.com is a place where CRM gurus come together to share learnings from their daily work. CustomerThink is much more than just …
Oh great. Akin is starting the umpteenth million blog. Just what everyone needed. More information! We can barely keep out all the marketing messages that are trying to reach us every day. The ads may seem like bloodhounds chasing after …
How to Achieve Customer-Centricity in a Multichannel World? Read more »